FAQs

Arkansas is a direct access state, which means you do not need a doctor’s referral for physical therapy. However, some insurance companies do require a physician’s referral for physical therapy. Check with your insurance company to find out whether or not your insurance requires a referral.

Medicare, Bentonville School BCBS, and Walmart BCBS are some insurance companies that do require a physician referral for physical therapy.

First evaluations typically take between 45-60 minutes and follow-up evaluations range from 45-60 minutes depending upon the diagnosis. Your therapist will discuss with you the expectations for your recovery, and will help you to set realistic goals and timelines to complete your recovery.
Visits typically take about an hour, with the initial visit sometimes being longer. Visit time may vary depending upon diagnosis.
Your therapist will discuss with you the expectations for your recovery, and will help you to set realistic goals and timelines to complete your recovery.
We are an in-network provider for most managed health care plans. Please contact us to confirm that we accept your insurance. All out of pocket expenses, including copays, co-insurances or deductibles, may be paid with cash, check or a major credit card. Payment is collected at the time of service.
Yes. Before your appointment please print and complete our Online Patient Information Forms. This will expedite your visit and allow our staff to determine if there are any pre-existing conditions that may prevent you from being able to receive rehabilitation.
It is recommended that you wear loose fitting clothing and comfortable shoes. Additionally, please bring any braces, splints, or similar equipment that you are using.
On your first day of therapy, bring a photo ID, your insurance information, any paper referrals, and any copies of diagnostic tests or procedures.
Physical Therapy should not hurt for the majority of diagnoses. There may be a small amount of muscle soreness 1-2 days following an initial evaluation and the start of an exercise program. We encourage consistent performance of the individual home exercise program and the use of ice for 10-15 minutes post exercise. If an activity creates significant pain, stop the activity and call your physical therapist immediately.
Following the initial evaluation we will send a Plan of Care to your referring physician as well as any updates and pertinent information throughout your therapy. If necessary, the therapist will call your physician with any questions regarding progress or diagnosis.

What People Are Saying

"Thank you so much for getting me to a place where my knee surgeon is saying I am making him look good. The truth is that I am making you look great because you are a GREAT therapist. Thanks Premiere!!."


"We send the majority of our physical therapy patients to Premiere for physical therapy. All of our patients love Steven and the staff! We are very happy with the care our patients receive. - Dr. DW."


"Over the years I have had physical therapy at three different clinics. My experience at Premiere was the best of the three experiences. The results have been great and the time at your clinic was enjoyable. Thank you for your sincere concern and medical skills. - Mike C"