Before Your First Visit
Please plan to arrive 20 minutes prior to your appointment time in order to get your paperwork filed and your insurance information verified. Please also plan to wear comfortable clothes that allow for easy movement.
Arkansas is a direct access state, which means you do not need a doctor’s referral for physical therapy. However, some insurance companies do require a physician’s referral for physical therapy. Check with your insurance company to find out whether or not your insurance requires a referral.
Medicare, Bentonville School BCBS, and Walmart BCBS are some insurance companies that do require a physician referral for physical therapy.
Gather Support Information
Be sure to bring your medical insurance card, photo identification card, any recent x-rays and your completed New Patient Forms.
Bring any medical devices that you require due to your condition including crutches, braces, support or similar devices.